Return Policy

Return policy

Effective Date: 1^st December 2024

At www.snijderma.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

• Products must be unused, unopened, and in their original packaging.
• Returns must be initiated within 7 days of delivery.

Non-Returnable Items

• Opened or used products.
• Gift cards and promotional items.

Return Process

1. Contact our customer service team at snijdermapeels@gmail.com with your order details.
2. We will provide return instructions and a return authorization number.
3. Ship the product back to us at your expense.

Refunds

• Refunds will be processed within a minimum of 7 days and a maximum of 10 business days after we receive and inspect the returned product.
• Refunds will be issued to the original payment method.

Exchanges

We currently do not offer direct exchanges. Please initiate a return and place a new order.