Shipping Policy
Effective Date: 1st December 2024
We are dedicated to delivering your products promptly and securely.
Shipping Locations
We ship across India. In case of International shipping please contact on our helpline.
At www.snijderma.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
- Products must be unused, unopened, and in their original packaging.
- Returns must be initiated within 7 days of delivery.
Non-Returnable Items
- Products marked as non-returnable or final sale.
- Opened or used products.
- Gift cards and promotional items.
Return Process
- Contact our customer service team at snijdermapeels@gmail.com with your order details.
- We will provide return instructions and a return authorization number.
- Ship the product back to us at your expense.
Refunds
- Refunds will be processed within a minimum of 7 days and a maximum of 10 business days after we receive and inspect the returned product.
- Refunds will be issued to the original payment method.
Exchanges
We currently do not offer direct exchanges. Please initiate a return and place a new order.
Shipping Charges
- Standard shipping rates apply based on your location and order value
Delivery Timeframe
- Orders are processed within 1-2 business days.
- Delivery typically takes 3-10 business days, depending on your location and the logistic service’s performance.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
Shipping Issues
- If your package is delayed, lost, or damaged, contact us at snijdermapeels@gmail.com.
- We are not responsible for delays caused by external factors, such as courier issues or natural disasters.
Thank you for choosing Snijderma. If you have any questions or concerns, feel free to contact us at snijdermapeels@gmail.com